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	<title>Tanpola Articles Directory &#187; Customer Service</title>
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		<title>Customer Experience: Fine Architecture or House of Horrors?</title>
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		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<dc:creator>rhoward</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[Imagine what would happen if you had dozens of architects and hundreds of contractors all working on your business.  Now image if there was no master plan and each individual spoke his or her own unique language.  It&#8217;s not hard to imagine that you would have something that would resemble the Winchester House [...]]]></description>
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		<title>How Much Help Do Your Clients Need?</title>
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		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<dc:creator>rebeccakepple</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[If you read my article a few weeks ago, you&#8217;ll know that over Easter I painted my living room a lovely cream magnolia colour. 
I&#8217;m a big fan of the property programs that are on telly at the moment so I while I was feeling all excited about how fresh and pretty my living room [...]]]></description>
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